Privacy Policy
7bdtk Data Protection

7bdtk ("we", "us", "our", or "the Platform") is committed to protecting the privacy and personal data of all individuals who use the 7bdtk.io platform ("you" or "the Player"). This Privacy Policy describes our practices concerning the collection, use, storage, disclosure, and protection of personal data in connection with your use of our online betting and casino services.

This policy applies to all services offered at 7bdtk.io, including sports betting, live casino, slots, fishing games, promotional features, and all associated account management functions. It applies equally whether you access the platform via a desktop browser, mobile browser, or any other supported interface.

By registering an Account on 7bdtk.io or by continuing to use the platform, you acknowledge that you have read this Privacy Policy and consent to the data practices described herein. If you do not agree with any part of this policy, you should cease using the platform and may request account closure by contacting our support team.

This Privacy Policy should be read alongside the 7bdtk Terms & Conditions and Responsible Gaming Policy, both of which are accessible from the footer navigation of the platform.

For the purposes of this Privacy Policy, 7bdtk acts as the data controller with respect to all personal data collected from players who register and use the 7bdtk.io platform. As data controller, 7bdtk is responsible for determining the purposes for which and the means by which personal data is processed.

Players who wish to exercise any data rights, raise a privacy concern, or request clarification on any aspect of this Privacy Policy may contact the 7bdtk data support team via the following channel:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly on the 7bdtk.io platform

All privacy-related requests are handled promptly and in accordance with the rights described in Section 12 of this policy.

7bdtk collects personal data in several categories depending on the nature of your interaction with the platform. The table below summarises the categories of data we collect and examples of specific data points within each category:

7bdtk applies the principle of data minimisation — we collect only the data that is genuinely necessary for the purposes described in this policy. We do not collect sensitive data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless it is directly relevant to a responsible gaming intervention and is provided voluntarily by the player.

4.1 Directly From You. The majority of personal data 7bdtk holds is provided directly by you during the account registration process, identity verification, deposit and withdrawal requests, and when contacting our support team via live chat or email.

4.2 Automatically During Platform Use. When you access and use the 7bdtk.io platform, certain technical and usage data is collected automatically via server logs, cookies, and similar tracking technologies. This includes your IP address, device identifiers, session durations, and behavioural patterns on the platform.

4.3 From Payment Processors. When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or a supported bank transfer service, transaction confirmation data is passed to 7bdtk by the payment processor to enable accurate crediting and reconciliation of your Account Wallet.

4.4 From Third-Party Verification Services. Where required for identity verification or fraud prevention purposes, 7bdtk may use third-party identity verification services to cross-reference information you provide against external databases. Such services operate under strict data processing agreements with 7bdtk.

7bdtk processes your personal data on one or more of the following legal grounds, depending on the nature of the processing activity:

• Contractual Necessity: Processing your registration data, Account Wallet transactions, and betting activity records is necessary for the performance of the contract between you and 7bdtk (i.e., the Terms & Conditions you accepted at registration).
• Legal Obligation: Identity verification (KYC), anti-money laundering (AML) checks, and record retention are carried out to comply with applicable legal and regulatory obligations.
• Legitimate Interests: Fraud prevention, platform security monitoring, responsible gaming analysis, and improvement of platform features are processed on the basis of 7bdtk's legitimate interests, where those interests are not overridden by your privacy rights.
• Consent: Where 7bdtk sends you promotional communications about bonuses, seasonal offers, or new game launches, this is done on the basis of your consent given at registration or updated via your account preferences. You may withdraw consent for marketing communications at any time.

7bdtk uses the personal data we collect for the following specific purposes:

• Account Creation and Management: To register your account, maintain your Account Wallet, process deposits and withdrawals in BDT, and manage your betting activity on the platform.
• Identity Verification: To verify that you meet the minimum age requirement of 21 years, to confirm your identity in compliance with KYC obligations, and to prevent underage gambling and identity fraud.
• Payment Processing: To process deposits via bKash, Nagad, Rocket, Upay, and supported Bangladesh bank services, and to facilitate withdrawal requests to your verified payment method.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, bonus abuse, and other prohibited conduct as defined in the Terms & Conditions.
• Responsible Gaming: To monitor betting patterns for signs of problem gambling behaviour, to action self-exclusion requests, and to enforce deposit limits and cooling-off periods requested by players.
• Customer Support: To respond to live chat inquiries, process support tickets, resolve disputes, and provide ongoing assistance to registered players.
• Platform Improvement: To analyse usage data and player feedback in order to improve the design, functionality, and performance of the 7bdtk platform.
• Marketing Communications: To send you promotional emails, SMS notifications, or in-platform messages about bonuses, seasonal promotions (such as Eid, BPL season, or Pohela Boishakh offers), and new game launches — only where you have provided consent and have not subsequently opted out.
• Legal Compliance: To maintain records required by applicable law, to respond to lawful requests from regulatory authorities, and to enforce our Terms & Conditions.

7.1 No Sale of Personal Data. 7bdtk does not sell, rent, or trade your personal data to any third party for their own commercial marketing purposes. Your data is yours, and we treat it accordingly.

7.2 Trusted Service Providers. In order to operate the platform effectively, 7bdtk shares certain personal data with carefully selected third-party service providers. These include:

• Payment processing partners (bKash, Nagad, Rocket, Upay, and bank transfer operators) — for the purpose of processing deposits and withdrawals in BDT.
• Identity verification and KYC service providers — for the purpose of verifying player identity and age.
• Game content providers (such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming) — limited technical data is shared as required for game session management.
• Cloud hosting and infrastructure providers — who store platform data on secure servers under strict data processing agreements.
• Fraud detection and cybersecurity services — for the purpose of identifying and preventing unauthorised access and fraudulent activity.

All third-party service providers who receive personal data from 7bdtk are contractually bound to process that data only for the specified purpose, to maintain appropriate security standards, and not to disclose it to further parties without authorisation.

7.3 Legal Disclosure. 7bdtk may disclose personal data to law enforcement agencies, regulatory bodies, or judicial authorities where required to do so by applicable law, court order, or in connection with the investigation of suspected fraud, money laundering, or other criminal activity. Such disclosures will be limited to the minimum data necessary to satisfy the legal requirement.

7.4 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of 7bdtk's assets, personal data held by 7bdtk may be transferred to the relevant successor entity. Where this occurs, affected players will be notified via the email address registered on their Account prior to the transfer taking effect, and the successor entity will be required to honour the terms of this Privacy Policy.

8.1 What Are Cookies. Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites function correctly, to improve performance, and to provide information to the site operator about how users interact with the platform.

8.2 How 7bdtk Uses Cookies. The 7bdtk platform uses the following categories of cookies:

• Essential Cookies: Required for the platform to function. These include session authentication cookies that keep you logged in, and security cookies that protect against cross-site request forgery (CSRF). These cookies cannot be disabled without breaking core platform functionality.
• Performance and Analytics Cookies: Used to collect anonymised data about how players navigate the platform — including which pages are visited most frequently, average session duration, and how players reach different sections of the site. This data helps us improve platform design and performance.
• Functional Cookies: Used to remember your preferences such as language settings, preferred game categories, and display preferences, so that your experience is consistent across sessions.
• Marketing Cookies: Used to track whether you have interacted with a promotional link or campaign, enabling 7bdtk to measure the effectiveness of its marketing activity. These cookies are only placed with your consent.

8.3 Managing Cookies. You can manage or disable cookies at any time through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling essential cookies may prevent you from logging in or using core platform features. Instructions for managing cookies in popular browsers are available on the respective browser's help pages.

8.4 Similar Technologies. In addition to cookies, 7bdtk may use web beacons, pixel tags, and local storage objects for similar purposes as described above. These technologies are subject to the same principles and controls as cookies.

9.1 Retention Periods. 7bdtk retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, and in accordance with applicable legal retention obligations. The general retention periods applied by 7bdtk are as follows:

• Account and Registration Data: Retained for the duration of the Account's active status, plus a minimum of five (5) years following Account closure, to meet anti-money laundering and regulatory record-keeping obligations.
• Identity Verification Documents: Retained for a minimum of five (5) years from the date of verification, or longer where required by applicable law.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in line with standard financial record-keeping requirements.
• Betting Activity Logs: Retained for the duration of the active Account, plus three (3) years following Account closure.
• Support Communications: Retained for three (3) years from the date of the most recent interaction, unless a longer period is required in connection with an ongoing dispute or legal matter.
• Marketing Consent Records: Retained for the duration of the marketing relationship and for two (2) years following any withdrawal of consent, as evidence of the consent or opt-out.

9.2 Deletion. Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Data that has been anonymised may be retained indefinitely for aggregate statistical analysis.

10.1 Security Measures. 7bdtk implements a range of technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption across all connections between your browser or device and the 7bdtk.io platform, ensuring that data transmitted to and from the platform is protected in transit.
• Encryption of sensitive data at rest, including identity verification documents and payment credentials stored on 7bdtk servers.
• Role-based access controls that limit internal access to personal data to staff members who have a legitimate operational need to access it.
• Regular security assessments and penetration testing of the platform infrastructure.
• Automated fraud detection systems that monitor for unusual account activity and flag potential security incidents for review.
• Secure data backups maintained in geographically separated environments to protect against data loss events.

10.2 Your Role in Security. While 7bdtk takes extensive steps to protect your data on the platform side, you also play an important role in maintaining Account security. We strongly recommend that you use a unique, strong password for your 7bdtk Account, enable any two-factor authentication options available to you, and never share your login credentials with any third party. If you suspect your Account has been compromised, contact our support team immediately via live chat.

10.3 Data Breach Response. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 7bdtk will notify affected players via the email address registered on their Account without undue delay, and will take all reasonable steps to contain and remediate the breach as quickly as possible.

11.1 Cross-Border Processing. 7bdtk operates as an international betting platform and uses service providers whose infrastructure may be located in countries outside Bangladesh. As a result, your personal data may be transferred to, stored in, and processed in countries other than the country in which you are located.

11.2 Safeguards. Where personal data is transferred internationally, 7bdtk ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy. These safeguards may include contractual data processing agreements incorporating standard data protection clauses, or transfers to jurisdictions recognised as providing an adequate level of data protection.

11.3 Payment Data. Transactions processed via bKash, Nagad, Rocket, and Upay are handled by those providers' systems, which are primarily operated within Bangladesh. Transaction confirmation data shared with 7bdtk by these providers is subject to this Privacy Policy from the point of receipt.

As a registered player on the 7bdtk platform, you hold the following rights with respect to the personal data we hold about you. To exercise any of these rights, contact our support team via live chat or at [email protected]. We will respond to all verified requests within a reasonable timeframe and at no charge.

• Right to Access: You may request confirmation of whether 7bdtk holds personal data about you and, if so, request a copy of that data along with information about how it is being used.
• Right to Rectification: You may request that any inaccurate or incomplete personal data held about you be corrected or completed without undue delay.
• Right to Erasure: In certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis exists — you may request that your personal data be deleted. Note that this right may be limited where retention is required by law (for example, for AML compliance).
• Right to Restriction of Processing: You may request that 7bdtk restrict the processing of your personal data in circumstances such as where you contest the accuracy of the data or have objected to processing pending verification of our legitimate grounds.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, you may request that 7bdtk provide your personal data in a structured, commonly used, machine-readable format so that you may transfer it to another service provider.
• Right to Object: You may object at any time to the processing of your personal data for direct marketing purposes. Where processing is based on legitimate interests, you may also object, and 7bdtk will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

To exercise any of the above rights, please contact us at [email protected] or via our 24/7 live chat. We may require you to verify your identity before processing your request in order to protect the security of your data.

13.1 Minimum Age. The 7bdtk platform is strictly restricted to individuals who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. Persons under the age of 21 are prohibited from registering an Account or using any service on the 7bdtk platform.

13.2 Age Verification. As part of the registration and KYC process, 7bdtk takes active steps to verify the age of all players. If 7bdtk discovers or has reason to believe that a registered Account belongs to an individual under the age of 21, the Account will be suspended immediately, all pending transactions will be cancelled, and any deposited funds (net of winnings already withdrawn, if any) will be returned to the payment source.

13.3 Parental Notification. If you believe that a person under the age of 21 has registered an Account on the 7bdtk platform or has accessed the platform without authorisation, please contact our support team immediately at [email protected] so that appropriate action can be taken without delay.

14.1 External Platforms. The 7bdtk platform may, from time to time, reference third-party services such as payment providers (bKash, Nagad, Rocket) or game content providers. Where links to external websites or platforms are present, please be aware that 7bdtk does not operate those external platforms and is not responsible for their privacy practices.

14.2 Independent Policies. Each third-party platform you visit independently of 7bdtk will have its own privacy policy governing the data it collects. We encourage you to review the privacy policies of any third-party service you use in connection with your gaming activity. 7bdtk accepts no liability for the data practices of third-party platforms that are not under our direct control.

15.1 Right to Amend. 7bdtk reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. The most current version of the Privacy Policy will always be accessible at 7bdtk.io/privacy-policy.

15.2 Notification of Changes. Where a change to this Privacy Policy is material — meaning it significantly affects how your data is collected, used, or shared — 7bdtk will notify registered players via the email address on their Account or via a prominent notice on the platform prior to the change taking effect. Continued use of the platform following notification of a material change constitutes acceptance of the updated Privacy Policy.

15.3 Version History. The current version of this Privacy Policy was last updated in January 2026. If you have questions about previous versions or the nature of changes made, please contact our support team.

16.1 Privacy Enquiries. If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7bdtk handles your personal data, please contact our support team using any of the following methods:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week, directly on the 7bdtk.io platform

16.2 Response Times. 7bdtk aims to respond to all privacy-related enquiries within five (5) business days. Complex requests — such as data subject access requests requiring compilation of records — may take up to thirty (30) days to fulfil in full. We will acknowledge receipt of your request promptly and keep you informed of progress where a longer timeframe is required.

16.3 Complaints. If you are not satisfied with the way 7bdtk has handled your personal data or responded to a privacy request, you have the right to raise the matter as a formal complaint. Please contact our support team in the first instance so that we have the opportunity to resolve the issue directly. 7bdtk treats all privacy complaints seriously and will investigate each matter thoroughly and fairly.